Pump Problems

Pump Problems Pump Problems Pump Problems

Pump problems

Pump is very noisy when it runs

Possible Cause

  1. Water level may be too low
  2. The filter cartridge may be dirty
  3. The pump may have airlock
  4. Wall suction or skimmer may be blocked
  5. Gate valves are closed
  6. There is debris inside the pump
  7. Motor is worn out or damaged
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WARNING!
Never operate your spa with the gate valves closed!

Recommended Action

  1. Fill the spa with water level at 4 to 6 inches from the top.
  2. Clean or replace the filter
  3. Remove airlock by priming the pump
  4. Remove blockage by cleaning wall suction or skimmer
  5. Open the gate valves.
  6. Contact your dealer for service
  7. Contact your sealer for service
  8. Noise may be a sign of damage or age. After you have tried all other troubleshooting, contact your dealer for service

Pump is very noisy when it runs

Possible Cause

  1. Automatic timer has completed its cycle
  2. Pump has overheated due to the vents on the equipment door being blocked
  3. The pump may be defective
  4. Wall suction or skimmer may be blocked

Recommended Action

  1. Press JETS or JETS 1 button to start the cycle again
  2. Make sure the front of the spa is not blocked to allow air flow
  3. Contact your dealer for assistance

Pump has a burning smell while running

Possible Cause

  1. Motor bearing are worn or damaged

Recommended Action

  1. Contact your sealer for service

Pump is not running

Possible Cause

  1. Pump has overheated
  2. Power may be turned off
  3. GFCI breaker for the spa has tripped
  4. Pump is in overload condition

Recommended Action

  1. Let pump cool for an hour and try operating the spa for a shorter time Spa.
  2. Restore power
  3. Reset the breaker
  4. Pump will reset automatically. If this persists, contact your dealer

Pump runs constantly — will not shut off

Possible Cause

  1. There may be a problem with the circuit board.

Recommended Action

  1. Contact your dealer.

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Everything You Need to Know About Keeping Your Spa Water Fresh

Do you want to protect your investment into your brand new spa? A couple simple steps on a set schedule can keep your investment lasting long, looking good, and keep you feeling relaxed with every use. The Basics (Routine Maintenance) There are a couple simple things to keep an eye on in order to keep your spa optimal for regular use. First off, the most important thing is to use your basic senses. Does your water look clear? Does it smell funny? Does the water feel clean? If you notice anything out of the ordinary about your water, you may need to stay on top of your routine maintenance for your spa. If you notice any leaves or large debris in your water, use a skimmer to scoop up anything you can see. If you notice any smells or scale floating in the water, continue in the article to find out how to remedy these issues. A good thing to regularly check is water chemistry. This is one of the most important things to keep track of when maintaining your spa. A couple test strips or pH test kit are a must have to make sure that your spa water is healthy. The ideal pH balance of your spa should be hovering around the 7.2-7.8 range. Any lower and your water is too acidic. Any higher and your water is too alkaline/basic. It is important to regularly check pH because any imbalance can hinder the sanitizing agents and promote bacterial growth or cause cloudy or scale buildup in the water. The chemicals needed are pretty straightforward. If your water is too acidic, add an alkalinity increasing agent to lower the pH, and if your water is too alkaline/basic add proper acid agents to raise the pH. Quickspaparts.com offers all the chemical test equipment you need! Chlorine Test Strips Bromine Test Strips Filter Cleaning (Once every two weeks) Once your pH balances are in check, but you are still noticing issues with your water flow and filter efficiency, it may be time to take a look at your filter. A good rule of thumb is to remove and clean your filter bi-weekly to ensure minimal blockages and maximize the life of your filter. A simple cleaning can be done with a soft brush and hose to dig out any large particles and clear the filter for better flow. Filter Deep Clean (~3 Months) A deep filter clean is great to pair with a routine water replacement for your spa. Quarterly, you should drain and refill the water in your hot tub. While you do this it is a good idea to do a thorough cleaning of your filter. Instead of just rinsing the filter out with water, we recommend soaking the filter overnight in cleaning agents to maximize filter health. Always be sure to do a final water rinse and dry of the filter before re-installation. Replacement (Annually) With regular spa use, it is recommended to do a full filter replacement annually. After regular cleaning, the filter media beings to break down over time. Annually a full replacement is recommended to ensure a long life for all other parts of the spa. Nothing can substitute a brand new filter, and it will feel as if your spa has been completely revived. The water will be cleaner and will flow better overall. Buy a new filter at quickspaparts.com today!