Pump Problems

Pump Problems Pump Problems Pump Problems

Pump problems

Pump is very noisy when it runs

Possible Cause

  1. Water level may be too low
  2. The filter cartridge may be dirty
  3. The pump may have airlock
  4. Wall suction or skimmer may be blocked
  5. Gate valves are closed
  6. There is debris inside the pump
  7. Motor is worn out or damaged
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WARNING!
Never operate your spa with the gate valves closed!

Recommended Action

  1. Fill the spa with water level at 4 to 6 inches from the top.
  2. Clean or replace the filter
  3. Remove airlock by priming the pump
  4. Remove blockage by cleaning wall suction or skimmer
  5. Open the gate valves.
  6. Contact your dealer for service
  7. Contact your sealer for service
  8. Noise may be a sign of damage or age. After you have tried all other troubleshooting, contact your dealer for service

Pump is very noisy when it runs

Possible Cause

  1. Automatic timer has completed its cycle
  2. Pump has overheated due to the vents on the equipment door being blocked
  3. The pump may be defective
  4. Wall suction or skimmer may be blocked

Recommended Action

  1. Press JETS or JETS 1 button to start the cycle again
  2. Make sure the front of the spa is not blocked to allow air flow
  3. Contact your dealer for assistance

Pump has a burning smell while running

Possible Cause

  1. Motor bearing are worn or damaged

Recommended Action

  1. Contact your sealer for service

Pump is not running

Possible Cause

  1. Pump has overheated
  2. Power may be turned off
  3. GFCI breaker for the spa has tripped
  4. Pump is in overload condition

Recommended Action

  1. Let pump cool for an hour and try operating the spa for a shorter time Spa.
  2. Restore power
  3. Reset the breaker
  4. Pump will reset automatically. If this persists, contact your dealer

Pump runs constantly — will not shut off

Possible Cause

  1. There may be a problem with the circuit board.

Recommended Action

  1. Contact your dealer.

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