Troubleshooting Your Spa

Troubleshooting Troubleshooting Troubleshooting

Troubleshooting

If you are experiencing a problem with your spa, before you call Customer Service, you may be able to resolve it yourself by following these troubleshooting steps.

There are many problems spa owners can identify and resolve themselves. This troubleshooting guide will help you with many common problems and may save you a service call. We don’t expect spa owners to be technicians, so everything contained in this guide is non-technical and does not involve tools. You will never be asked to do something that will void your warranty. You may not be able to resolve every problem your spa may have. When that happens, you will be advised to call for service.

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If your spa is under warranty, you must have all service performed by a qualified spa service tech or you will void your warranty.

Before you make repairs to your spa, check that it’s still under warranty. If it is, and it’s a part that’s covered by the warranty, you should call your spa dealer to schedule service. Some parts are not covered under the warranty, particularly wearable parts such as jet inserts and lights. For more information on what parts are covered by the warranty, refer to the spa warranties page on this site.

Message on the control panel

A message on the control panel may indicate a problem.

Note: The message troubleshooting shown here applies to Cal Spa control panels built in 2013 and earlier. Beginning with the 2014 product line, Cal Spa control panels display different message codes. For a description of these message codes, see the owner’s manual.

Problems starting up

Note: The priming procedure described here applies to Cal Spas built in 2013 and earlier. Beginning with the 2014 product line, Cal Spas pumps have a different method of priming. See the 2014 owner’s manual for a full description.

Power and electrical problems

Note: The priming procedure described here applies to Cal Spas built in 2013 and earlier. Beginning with the 2014 product line, Cal Spas pumps have a different method of priming. See the 2014 owner’s manual for a full description.

Heat problems

Jet problems

Water pressure problems

Pump problems

Air stream problems

Water quality problems

READ MORE AT CALSPASBLOG.COM


Exercise In Your Cal Spas Fitness Swim Spa | A Healthy Habit

Learn what is included in the Cal Spas Exercise Kit and proper ways to connect the kit to your Cal Spas Swim Spa. Learn as much information as you can to make you comfortable and at ease when exercising in your swim spa.

The information below will be helpful when it comes to understanding the Fitness Equipment in a Cal Spas Swim Spa… Check it out!

For 12ft to 14ft spas The exercise kit contains:
• Two hand grips
• Two ankle braces
• Two 6in elastic bands
• Two 18in elastic bands
• Two 25in elastic bands
• Two rowing bars

For 16ft and 17ft spas. The exercise kit contains:
• Two hand grips
• Two ankle braces
• Two 18in elastic bands
• Two 25in elastic bands
• Two 56in elastic bands
• Two rowing bars

Connecting the Exercise Equipment:
The drawings below show different ways the exercise kit can be connected depending on the exercises you wish to do.

Swim Tether:
The swim tether pole has three pieces and assembles easily. Slide the ends of the top and middle sections into the middle and bottom sections. Insert the tether in the anchor hole when you are ready to use it. Buckle the strap around your waist. It is easily adjustable and can accommodate most sizes.

Tru Blue™ Vacuum Safety Break: Cal Spas engineers place the safety of bathers at the highest priority. Our lifesaving Tru Blue™ Vacuum Safety Break feature prevents entrapment by automatically reducing water flow in the event of an obstruction. It’s a unique safety feature that Cal Spas is proud to standard across our entire spa and tub product line.

Air Injection System:
Air venturis are the 1in knobs located around the top of your spa. Each one will let you add a mixture of air with the jet pressure. This is accomplished by rotating the air venturi knob to the left (counterclockwise) to increase the amount of airflow through the jets. To decrease the amount of airflow through the jets, rotate the handle to the right (clockwise). Use the control panel to start and stop the Air Injection System. The JET 1 and JET 2 buttons control the top and bottom jets. Use the air venturi valves to inject air in the water streams for even more power.

Eliminator™ Power Frame Pump: This high-performance pump efficiently circulates and filters your spa’s relaxing waters on low speed while delivering unmatched performance and durability on high speed. It’s just one of the ways Cal Spas delivers both relaxing comfort and tough love to whatever ails you.

Cal Spas Fitness Swim Spas give you the ability to exercise in your own private, welcoming aquatic space. Build muscle, lose weight and be more fit the way passionate swimmers do. Drop excess weight and transform your body into the best shape of your life. Experience post-fitness aquatic recovery that helps your muscles recover faster. Exercise with proper joint support thanks to water buoyancy and enjoy the convenience to work out whenever you want from your patio or backyard. Gain complete freedom from noisy, unsanitary, and crowded gyms. Giving you limitless options to get fit in an entertaining and fun way.