Before You Contact a Service Center

• 📸 Take clear photos or short videos of the issue to help technicians diagnose the problem faster.
• 🔧 Note any error codes on the control panel and whether the issue is constant or intermittent.
• 📅 Check if your warranty is still active and have your purchase information ready.

Common Hot Tub Issues We Service

Service centers can help with a wide range of problems, including:

• ⚠️ Malfunctioning jets, pumps, or heaters
• 💧 Leaks, water level issues, or drainage problems
• 🛠️ Control panel errors or unresponsive systems
• 🧼 Water clarity, sanitation, or filtration concerns

What to Expect During Your Appointment

Your service technician may perform the following:

• 🔍 Inspect key components like pumps, heaters, sensors, and filters
• ⚙️ Run diagnostics and test water chemistry if needed
• 📋 Provide recommendations for parts replacement or maintenance

Preparing Your Hot Tub for Service

• 🚪 Ensure clear access to your hot tub and control panel
• 🔌 Keep power connected unless instructed otherwise by your technician
• 📑 Have any recent service records available if applicable

After Your Service Visit

• 📝 Review your technician’s service notes and follow any care instructions
• 🧽 Set a reminder for routine maintenance (filters, chemicals, inspections)
• ☎️ Contact the same service provider for follow-up or future appointments